Carpet Care & Maintenance

We’ve assembled some general recommendations below for keeping carpet clean & looking new. Always consult the maintenance & care information provided by your carpet’s manufacturer for more specific guidelines that pertain to your product directly.

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How Often Should You Vacuum Your Carpet?

We hear this question a lot, and it’s important to know that even the highest-quality carpeting won’t perform well without regular vacuuming. Get the most out of your soft surface flooring with a frequent, diligent vacuuming routine.

One of the biggest mistakes homeowners tend to make is waiting to vacuum until the carpet looks dirty. Tiny, unseen particles of soil will embed themselves in the fibers of your carpeting through normal use. This soil can be gritty & abrasive, wearing away at fibers and causing irreversible damage if they’re not vacuumed regularly.

Maintenance Frequency & Other Tips

  • Vacuum high traffic areas daily and medium traffic areas twice per week. All other areas should be vacuumed at least weekly.
  • Every 18 months, hire a professional to perform a deep cleaning using the hot water extraction method to refresh the carpet’s texture and appearance.
  • Adjust your vacuum’s height for each surface in your home. Setting it too high above the surface will fail to pick up heavier soil, while setting it too low could fray the surface pile.
  • For thick loop, casual frieze, long pile or premium soft carpets and for hard surfaces, completely disengage the beater bar & brush, or use a vacuum without one.
  • Ensure your vacuum has efficient airflow to avoid tight or sealed suction on the carpet's surface, which can make operating the machine difficult & may damage fibers.
  • Check your vacuum cleaner bag regularly and change it when it becomes two-thirds full. A full vacuum bag will cause the vacuum to clean less efficiently & less thoroughly.